Ordering Information
Ordering Products - Site Currency - Order Form - Shipping and Handling - Payment Options - Secure Payments
Ordering Products from this Site
Ordering Methods
There are two methods to place your order:
- You can use the order form on this page. You can send additional information by e-mail.
- You can e-mail an order to .
Be sure to include all the relevant details about size, colour, type, quantity, etc. with your order. You will also need to make sure your order is described in sufficient detail so that I can give you the best possible service.
Shipping and handling and payment options details are found at the bottom of this page.
Special Orders
If you are requesting a special order (something not listed on this site) please see the instructions on the special order page. All crafts displayed on this site can be customizable to suit your needs.
Site Currency
Prices in Canadian Dollars
All prices are quoted in Canadian dollars.
Currency Conversion Tool
You can use the xe.com Currency Converter to exchange Canadian dollars into your currency (opens a new window).
- Enter the cost of the item(s) from this site under this amount.
- Select Canadian Dollars CAD from the list under of this type of currency.
- Select your own currency from the list under into this type of currency.
- Click on the Perform Currency Conversion button to see the rate in your currency.
These rates are for illustration purposes only. We bill in Canadian dollars and exchange rates may differ when your order payment is processed.
Order Form
Fill Form Completely
Please fill the form completely. Fields marked with an asterisk ( * ) are mandatory. The form cannot be processed without a correct entry.
- Include Size and Colour where applicable and Product Type to ensure your order is customized correctly.
- Type: Plastic Canvas, Quilted, X-Stitch or Crochet. Use the special orders page for any non-matching items.
- Other Details can be used to additionally personalize your order.
- Enter your phone number in this format: (999) 999-9999.
One Product Per Order—Multiple Orders Combined
Please include only one product per order to avoid confusion. Multiple orders will be combined unless otherwise instructed.
Orders Confirmed by E-mail
I will confirm the availability of the item, the estimated shipping date and the total cost, including shipping & handling by e-mail.
Order Confirmation
I will confirm the availability of the item, the estimated shipping date and the total cost, including shipping & handling. Multiple orders will be combined unless otherwise instructed.
Shipping and Handling
All products are subject to a shipping and handling fee.
- minimum $5.00.
- Most items cost $10.00 to ship.
- Shipping is more for heavier and bulkier items.
Unless specified, shipping will be by Canada Post. Please contact me for an estimated cost for shipping before placing your order.
Payment Options
Once you've placed your order, I will confirm the cost, including shipping & handling by return e-mail. All prices are quoted in Canadian dollars.
There are two payment options:
- Money orders (payable in Canadian dollars) provide a safer transaction for both parties and ensure that we can ship your order sooner.
- Certified cheques (checks) drawn on Canadian banks.
Your order will be shipped as soon as it is completed.
Payments in Non-Canadian Currencies
We regret that we cannot accept non-certified cheques or those drawn on non-Canadian banks due to the potential for fraud and the difficulties of international financial transactions.
Alternative Payments
Alternative payment methods (such as PayPal® through a third-party account) will need approval before your order is placed.
Security of Your Information
The information you enter on the CraftGal order form will be sent via e-mail directly to CraftGal. Your information will not be shared with anyone.
More Information
If you encounter a warning about an invalid security certificate, please let us know so we can correct the situation.
There is more information about encryption, including security certificates, on the Site Navigation page. You can also contact the Webmaster for additional information.
www.craftgal.com/orderform.html
Updated: August 21, 2010









